Welcome to StrideVoyage.com! These terms and conditions outline the rules and regulations for the use of our website and the services we provide, including flight booking, hotel booking, taxi and cab booking, and tour arrangements. By accessing and using our services, you agree to comply with these terms and conditions. Please read them carefully before proceeding.
1.1 Acceptance of Terms
By accessing our website or using our services, you agree to these terms and conditions in full. If you do not agree with any part of these terms, you must refrain from using our services.
1.2 Changes to Terms
StrideVoyage.com reserves the right to modify these terms and conditions at any time. Updated terms will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
1.3 Eligibility
You must be at least 18 years old to use our services. By using the website, you confirm that you meet this requirement.
2.1 Flight Booking
StrideVoyage.com acts as an intermediary between users and airlines. We facilitate flight bookings but do not operate any airline services. The responsibility for flight schedules, delays, cancellations, and other operational matters lies solely with the respective airlines.
2.2 Hotel Booking
Our platform provides hotel booking services by partnering with third-party providers. The information about hotels, including amenities, ratings, and availability, is provided by these partners, and we are not responsible for inaccuracies or changes in hotel offerings.
2.3 Taxi and Cab Booking
StrideVoyage.com offers taxi and cab booking services through third-party vendors. The responsibility for punctuality, vehicle condition, driver conduct, and safety rests with the respective service provider.
2.4 Tour Packages
We offer curated tour packages that include a combination of travel, accommodation, and activities. While we strive to provide accurate information, the execution of the tours depends on the respective operators and local conditions.
3.1 Accuracy of Information
You are responsible for providing accurate and complete information during the booking process. StrideVoyage.com will not be liable for any issues arising from incorrect or incomplete details provided by you.
3.2 Compliance with Policies
Users must adhere to the terms and conditions set by airlines, hotels, taxi services, and tour operators. Failure to comply with these policies may result in cancellation of bookings or additional charges.
3.3 Payment Obligations
You agree to pay the total cost of bookings, including applicable taxes and fees, as displayed during the checkout process. Failure to make payments on time may result in cancellation of services.
4.1 Availability
All bookings are subject to availability at the time of confirmation. StrideVoyage.com does not guarantee the availability of flights, hotels, taxis, or tours until the booking is confirmed.
4.2 Booking Confirmation
Once a booking is confirmed, you will receive an email or notification with the booking details. It is your responsibility to verify the accuracy of the information.
4.3 Changes and Cancellations
Changes or cancellations to bookings are subject to the policies of the respective service providers. Additional charges may apply for modifications or cancellations.
5.1 Payment Methods
We accept payments through secure online payment gateways. Accepted payment methods may include credit cards, debit cards, and other digital payment options.
5.2 Refunds
Refund policies vary based on the service provider and booking type. Refunds for cancellations will be processed according to the provider’s terms and may take several business days to reflect in your account.
5.3 Disputes
If you encounter issues with payments or refunds, please contact our support team. We will assist in resolving disputes with the service providers to the best of our ability.
6.1 Third-Party Services
StrideVoyage.com is not liable for any direct or indirect damages caused by third-party service providers, including airlines, hotels, taxi operators, and tour operators.
6.2 Force Majeure
We are not responsible for delays, cancellations, or failures in service due to events beyond our control, such as natural disasters, strikes, or government restrictions.
6.3 Technical Issues
While we strive to ensure a seamless user experience, StrideVoyage.com is not liable for technical issues, such as website downtime or payment gateway errors, that may affect your bookings.
7.1 Ownership
All content on StrideVoyage.com, including text, images, logos, and software, is the intellectual property of StrideVoyage.com or its licensors. Unauthorized use or reproduction is strictly prohibited.
7.2 User Content
By submitting content, such as reviews or feedback, to our website, you grant StrideVoyage.com a non-exclusive, royalty-free license to use, reproduce, and display the content for promotional or operational purposes.
8.1 Personal Information
We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the policy.
8.2 Data Security
StrideVoyage.com employs industry-standard measures to protect your personal information. However, we cannot guarantee absolute security and are not liable for unauthorized access or breaches.
9.1 Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which StrideVoyage.com operates.
9.2 Arbitration
Any disputes arising from these terms or the use of our services shall be resolved through binding arbitration, in accordance with the applicable arbitration rules.
10.1 Breach of Terms
StrideVoyage.com reserves the right to terminate your access to our services if you breach these terms and conditions.
10.2 Discontinuation of Services
We may discontinue or suspend any part of our services at our discretion, with or without prior notice.
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: support@stridevoyage.com